CLUB RULES
1. INTRODUCTION
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These Club Rules dictates the Member’s use of the Club and should be read alongside Bodywise Boutique Wellness Terms and Conditions.
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All Members, guests and visitors must comply with Club Rules at all times. Refusal or continual non-compliance with the Club Rules may result in the Member, guest or a visitor being ejected from the premises and termination of membership if applicable.
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Bodywise Boutique Wellness reserves the right to make changes to the Club Rules, and any changes will be effective immediately. Copies of the Club Rules can be obtained from the website www.bodywise.co.uk
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2. OPERATING TIMES
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Full details of normal opening hours are available on the website or app. Bodywise Boutique Wellness reserves the right to vary normal opening hours, temporarily remove the access to certain equipment or to temporarily close certain areas of the Club from time to time without notice for various purpose including for cleaning, decorating, repairs, refurbishment, staff training, special functions and holidays.
All Members must exit the premises no later than the Club closing time.
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3. CAR PARKING FACILITIES
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Free parking facilities are available at the Village Hall, Hollands Way, Warnham, RH12 3R. Parking on the Club’s driveway is not permitted.
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Bodywise Boutique Wellness may refuse admission to the Club or may have Membership suspended or terminated if found that continuous parking on the streets negatively impacts the peaceful enjoyment of local residents.
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The Club accepts no liability for any loss or damage which may result from a Member’s use of the car parking facilities. All such use is at the Members’ own risk.
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Membership does not guarantee the availability of a parking space.
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4. FOOD AND DRINK
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No food or drink should be consumed outside the café area. Drinks in sealable containers are allowed in the Gym and Studio areas.
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Alcohol and illegal substances are prohibited from being brought into and/or consumed on the premises; any Member under the influence of alcohol or illegal substances may be ejected from the Club.
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Smoking is prohibited on Club premises at all times.
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5. HEALTH AND SAFETY
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All Members must comply with any reasonable request from Bodywise Boutique Wellness staff in relation to health and safety, and to ensure smooth running of the Club.
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All Members must complete a health questionnaire (a “PARQ”) before entry. If any medical conditions are disclosed, the Member must state that they have sought medical advice or wish to use the Club without doing so, and that they take full responsibility for any injury or health condition sustained whilst using the facilities arising from their medical condition.
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Bodywise Boutique Wellness staff are not medically trained and are therefore not qualified to assess whether the Member is in appropriate physical condition to use the facilities. Bodywise Boutique Wellness advises all Members to take medical advice prior to starting any exercise programme if they are in any doubt as to their ability to do so.
The Member warrants and represents upon their membership application, and repeats such warranty upon each visit to the Club, that they are in good physical condition and know of no medical or other reason why they should not engage in any form of exercise, and that such exercise would not be detrimental to their health, safety, comfort or physical condition.
Fire exits, which are clearly marked, are there in the interests of safety. Members and guests must not interfere with these doors for any reason and keep access clear; in the event of an emergency evacuation must immediately make their way in an orderly fashion to the nearest available exit.
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If any Member has concerns in relation to health and safety, they must report the issue to Bodywise Boutique Wellness staff immediately.
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6. DRESS CODE
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All Members are expected to wear suitable attire at all times while using Gym or Studio areas. Bodywise Boutique Wellness considers suitable Gym attire to be: a t-shirt or vest; shorts or trousers suitable for training; and closed shoes suitable for training with exceptions for activities taking place in the Studio.
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​The following are NOT acceptable:
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Outdoor shoes on the Gym Floor and Studio;
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Muddy boots in the Club facilities;
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Open shoes or bare feet, unless partaking in certain classes as above;
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No t-shirt / lack of suitable clothing;
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Jeans or other inappropriate trousers;
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Getting changed in any area other than designated changing rooms.
Inappropriate attire can be offensive or intimidating to other Members, and as such will not be tolerated. Refusal to comply with the dress code may result Membership suspended or terminated. Continued refusal is a breach of the Club Rules and as such Bodywise Boutique Wellness may terminate the Member’s membership as stated in the Terms and Conditions.
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All Members should use suitable measures to maintain basic standards of hygiene, such as using deodorant, showering if needed, and wearing clean gym attire whilst training.
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7. CONDUCT
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All Members must conduct themselves in a respectful manner whilst using the Club facilities. Any Member who acts in an intimidating, abusive, violent or disrespectful manner may be ejected from the Club, and Members may have their membership terminated with no refund of fees already paid.
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7.1 Gym Conduct
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During busy periods, Members are to use only one weights station at a time. All weights and equipment must be replaced correctly after use, and equipment and machines should be wiped down.
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Any Members who are unsure of how to use a piece of equipment should seek instruction before doing so. Bodywise Boutique Wellness will not take any responsibility where a Member sustains injury from incorrect use of equipment. If any equipment is found to be faulty or malfunctioning, please report this to Bodywise Boutique Wellness staff immediately.
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No Member may bring external personal trainers to the Club or act as a personal trainer, paid or otherwise. Bodywise Boutique Wellness Personal Trainers have been confirmed as holding the required certification and insurance, and as such are the only trainers permitted to work in the Club.
All Members must refrain from bringing any bags on the Gym floor.​
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7.2 Studio Conduct
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All studio attendees are expected to arrive 5 minutes before the start time. Entry could be refused once a class has started.
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All participants attending studio classes must refrain from leaving any bags or shoes on the Studio floor.
Phones, wrist watches, iPads—anything that dings, rings or buzzes—should be turned off.
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Studio participants must refrain from opening the doors or windows while a class is in progress. This may interfere with the operation of the air-conditioning system, disrupt other Club users and neighbours.
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All studio equipment and props have to be put away where they were found. Studio mats are expected to be rolled evenly, and blankets folded neatly.
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8. GUESTS
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Any guests are required to sign in at reception desk. Guest visits are at Bodywise Boutique Wellness's absolute discretion, and availability may be restricted at peak times.
Bodywise Boutique Wellness reserves the right to charge a guest fee for all non-Members wanting to use Club facilities.
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All guests agree to abide by these Club Rules, and failure to do so may result in the guest being ejected from the Club.
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9. CLASS BOOKINGS
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Bodywise Boutique Wellness timetables, instructors and classes are subject to change at any time. Bodywise Boutique Wellness will endeavour to provide notice when a class is unable to take place for any reason.
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Members are recommended to book in advance to ensure that a class has space for them. Members can book 14 days in advance of the class. A Member cannot book onto classes that overlap each other. Bodywise Boutique Wellness operate with a "three strikes" non-cancellation/non-attendance rule, whereby three no shows in any 30 day rolling period will result in a one-week advance booking restriction. A Member must cancel a class booking at least two hours in advance of the class to avoid receiving a strike. If the class begins at full capacity, then Bodywise Boutique Wellness will waive this strike.
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If a class is full, a Member can book onto a waiting list. When a space becomes available Members will be notified via email. Once on a waiting list Members are committing to attend and can book into a class themselves or could be booked into the class up to 1 hour before the class start time by the member of staff. If Members can no longer attend, they must remove themselves from the waiting list as a strike will be applied in line with Bodywise Boutique Wellness’s class cancellation policy. If the class begins at full capacity then Bodywise Boutique Wellness will waive this strike.
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Participants booked into class should arrive and be ready at least 5 minutes before class start time. If a participant arrives late, the booking is automatically removed from the class and opened up for other members at the class start time. If the Member arrives late and there is a space still available, to avoid a booking ban the Member must book back into the class otherwise a strike will be applied.
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10. MEMBERS APP & CARD
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A free downloadable app is available for both Apple and Android devices. This acts as an entry key upon arrival to the Club. If required a membership card can be issued to each Member upon joining the Club. Members must present their card for security and verification on each visit to the Club; Members without a valid membership card may be asked for photo identification, and will be admitted at the absolute discretion of Bodywise Boutique Wellness staff.
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A Member may not loan their membership card or permit its use by any other person; allowing such misuse of a membership card may result in membership being terminated with no refund of fees already paid.
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Any lost or mislaid membership cards will be replaced by Bodywise Boutique Wellness for a nominal charge.
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11. LOCKERS AND LOST PROPERTY
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The majority of lockers in Club are for day use only. Bodywise Boutique Wellness strongly advises all Members to lock their belongings in a locker at all times that they are using the Club's facilities. ​
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Any property found left unattended in the Club will be kept for a reasonable period, and then may be donated to charity.
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Bodywise Boutique Wellness takes no responsibility for loss, theft or damage for any items brought into the Club, unless Bodywise Boutique Wellness is shown to have been negligent.
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Bodywise Boutique Wellness strongly recommends Members to avoid bringing valuable items to the Club where at all possible.
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12. PHOTOGRAPHS AND PUBLICITY
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Upon being accepted to the Club’s membership scheme, the Member consents to having their photograph taken by Bodywise Boutique Wellness to confirm their identity upon entry, and consents to having their photograph taken at any time whilst using the facilities. Bodywise Boutique Wellness reserves the right to use any such photographs for press and/or promotional purposes.